I worked with Tim to finalize the purchase of my 1994 Land Cruiser. We communicated both by text and phone calls. He was very responsive, and addressed all my needs in a timely manner. As we were finalizing the deal, I even got text messages from John and Carrie (the owners). They wanted to let me know they appreciated my business and regretted being unable to meet me in person, as they were on vacation at the time. They did a complete service on my vehicle prior to purchase, and the Toyota dealer confirmed that all work had been done properly and showed good attention to detail (I think TLC was their actual phrase). I’ve dealt with unscrupulous used car salesmen in the past; there wasn’t a whiff of that in any of my dealings with K & B.
It was a positive experience and I would buy from them again.
by Andrea Reeder and Tim Pflug from Central Point, Oregon
December 3, 2018
Overall very satisfied. The only comment would be regarding the time from purchase to actually driving off in car. Hours went by mostly because of the cars appearance (water spots, what looked like flaws in clear coat) Too long but when finished, very satisfied.
great family Thank you all for your help during my stressful experience I went through. Losing my charger was with great sorrow. everyone helped me try to get it back.
thanks to my former family we lost it. Everyone at Lithia Thank you.
You guys are awesome! I was on a road trip, far from home. I showed up with no appointment at 3pm on a Friday the day after thanksgiving with an issue with my tires. I didn't feel safe driving home on them. You guys took me right in, called the third party company that handles payment on my company car, got payment, had the tires in stock, and then put them on the car. I was in and out in under an hour! I have a fleet of 15 cars for work and I never had an experience with any dealer even with an appointment that great! You guys rock, you really helped me out and I made it home to California safe! Thank you so much!
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