Great customer service. Mr Moreno attended to our needs and addressed all questions we had regarding the car. After the sale, Mr. Moreno followed up with us to ensure we were satisfied with our purchase.
I had a good experience getting my vehicle serviced. The staff was friendly and very courteous and since my service was longer than a couple of hours and i had an appointment they offered a loaner vehicle which was greatly appreciated.
The best dealership to go is Clark Chevrolet in McAllen, Service department is very knowledgeable in all areas of my vehicle. My service advisor is Pete Munguia and anything you ask he knows. We need more people like him. Keep up the great work.....
Really appreciate the work of cars.com in locating a car possibility. The dealership was friendly and went to great lengths to answer all my questions about the subject vehicle, however, I felt they were a little to pushy and needed to make the deal that day
I have bought 2 new cars from Clark Knapp and consider them the best new car dealers in the region. Service has also been excellent and no-pressure. This is the first used car I bought there, and the process was not as good. It was partially financed and I had a hard time getting straight answers from the dealer. He would ask me how much I could afford per month without giving me the total cost of financing. He could never tell me the financing percentage. He verbally underquoted the cost of an extended warranty by several hundred dollars and tried to push all kinds of extra costs on me. More typical of a used car dealer. Also, this is the first time I deal with them in the new location, so maybe something has changed. Stay focussed, take your time, and demand to see the specifics and you will be okay.
The staff were very welcoming. They made sure all my needs in a vehicle were met. Very pleased with the total time it took to complete the purchase.
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