I needed a good, used car, but I didn’t think I would qualify for a loan. Not only did Anthony get me the car I wanted, but he was able to get me a loan through Chartway! He took most of the day making arrangements so I was able to drive away in a new car! I was so happy and excited! I LOVE my new car and I love Anthony and Brooks Powell! This is the BEST used car dealership to do business with! I highly recommend it!
JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
My only complaint is my vehicle was due for an inspection and they did not tell me. Three days later i realized I had a 10 on my windshield. I was there on the 8th my day off!! Now i have to arrange either for time off or a ride.
Definitely the best experience I???ve had buying a car from a dealer. I found my truck online and went in the next day to check it out. Jordan greeted us as soon as we arrived and was very friendly and professional. They were not pushy and ensured that we got the payments we were comfortable with. Will definitely check them out again during our next car search.
Excellent buying experience with Tom Fleming and Jacob. I found their help very thorough. They researched and found the vehicle I wanted. Then allowed me to test drive it for a day to insure it was the right vehicle.
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