I bought this site unseen. I talked my brother into looking at the truck and taking it for a test drive. I trust my brother since he knows the owner and I was so far away, he lives in the same small town. Truck drove great, with no isssues. It was in my price range and I needed a 4 wheel drive. Thomas was very nice and Jake was easy to wrk with. No regrets, it will be just fine. TPMS light was on my brother noticed and needed an oil change. All done, all fixed, all good. No biggie. Thomas is down to earth, small town country folk. Just call them and tell them your price range. Needs to work with local banks on financing if you need it though.
I asked if 2016 Sonata price was firmed and if they had any lots closer to Henryetta but just got a generic response nothing of what I asked they seem to have descent ads just never could find out much by email etc. If prices could been confirmed they seem like a good option for this area just could of been better contact and responses to email vs. a generic response of why to buy from them.
Had a recall on a vehicle. They made this such a easy wonderful experience from start to finish. Everyone was Kind , job was done quickly and everything was hassle free. So thankful to Bob Howard Service center!!
Grayson was our salesman and he was very attentive and made sure we got the price we wanted. Phillip was the sales manager that worked our deal. I never felt pressured by either of them and I love my car!!!
My car lost its smooth ride. I took it in Bob Moore Cadillac Dealership in Edmond, Oklahoma. I talked to my service Consulant (Diron Carter). I wanted my front and back shocks replaced and my my brakes replaced. I have 74K miles on the car. I just knew it needed new brakes. Two days later, I was informed it only needed rear shocks and my brakes were ok. He saved me thousands of dollars. My car is riding like new again.
Tasha sent a prompt inquiry in response to my questions but failed to send a service record from GM on a lemon buyback that I was interested in. Not the carfax but the GM record so that I could see what kind of issue might have been involved. That car sold but they have another that I asked about and as of now I still have not heard about it.
I dealt with Tommy Freeman in service. He took excellent care of me from beginning to end. I was very pleased with the repairs and service. I have leased 3 cars from Bob Moore and been very happy. It is my personal opinion that a company is only as good as it's service!
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