John Reynolds, Lynn Frye, Logan and Don were the most amazing folks to deal with they went above and beyond to get me into my new car! If you are looking for a Subaru, Chevy, GMC, Cadillac make sure you go here!
The service I received was fast and friendly! They also cleaned my car for me while they had it! This was something I was going to do later in the day. This saved me one stop in a very busy day before Thanksgiving getting stuff prepared.
I could not have had a better experience here! As a woman, I am always fearful of going to a dealership and I never felt anything but positive experiences. The atmosphere was warm and inviting and I never felt like I was entering a "good old boys club" like I have with most dealerships. I worked with Paul, Robert, and Levi and they were all very personable and laid back people. I have never had such a positive experience buying a car. They listened to all the things I asked for and never tried to push anything additional on me. I never felt any pressure to buy a car and their service was phenomenal. I would absolutely recommend to anyone! They do not work on commission which I think is a huge plus.
I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
I was highly interested in a vehicle they had listed on Cars.com. Salesman, Dennis was very accommodating and was able to work a financing deal I could afford. On the day I was going to return with my trade in and deposit I got some very bad news about my employment situation which compelled me to back out of the purchase. Dennis took the news with no questions asked. They have not contacted me since to try and work a better deal or sell me a less expensive vehicle. No pressure at all from day one until today. This company also has a rental fleet and many of the vehicles they have for sale are from the rental business so they have been maintained well and are priced to sell.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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