We drove 3 hrs, they had exactly what we were looking for. Quickest buying process ever. Well worth the drive. No hassle. Vehicle was waiting for test drive when we arrived. Will go again when we need another car or truck!
I have had several horrible salesman, 2 have been really good guys. I bought a Duramax Denali thru Eugene and he went above and beyond his obligation. He went out of his way to send extra pics. and if I ask about a certain option or if there was a ball in the bed? He answered all questions promptly and honestly. Usually I have seen cut and dry finance people but Angie made it fun and I smiled and some cute jokes should passed along. I drove over 300 miles,from middle Tn. They done me right and I have a nice truck. Thanks Eugene and Angie
My wife and I recently moved from Sydney, Australia. After finding the car we were after we contacted Eugene. He responded quickly and thoroughly to our questions. He sent through detailed pictures of some damage that was on the car and was completely honest about its condition. When we drove to the dealer from St Louis (2 hours) we received great service when we got to the yard. The car was ready and waiting for us to test drive. Eugene answered our many questions without any frustration Once we decided to purchase we spoke with Eugene and his manager Tom (?). They drove a hard but honest deal. They were even willing to take $100 off because we had "honest faces". :) Service was above and beyond from all staff. Car was in excellent condition when we collected it. I would recommend this dealership and Eugene specifically to anyone in the St Louis area that needs a anew or used vehicle. It is worth the drive.
We had a great buying experience. The staff was very helpful and courteous and our salesman (Eugene) was great. We got exactly what we asked for at a great price. And we would recommend this dealership to everyone.
We have used Autry Morlan for the purchase of our last 3 vehicles. Eugene goes well above what is expected in a salesman. After looking at vehicles online and finding one I liked, I let Eugene know I would be coming to look at it. Once on the lot, I found another Suburban with even more features. Eugene was able to work his magic and get me a great trade in value for my car. Eugene even washed my new vehicle himself! The entire process was quick and painless.
I was looking for a specific truck for a while and Morlan had it Eugene went the extra mile to help me know what the truck looked like by taking extra pictures of any little flaw like I asked him too and sending them to me quickly. I wanted to know the flaws before I drove the 450 mile trip from northern Illinois and did not want any surprises. When I showed up the truck was even nicer then I had hoped for and that is saying a lot because I am a meticulous person. He is a VERY friendly person and made my every request happen. He wasn't " pushy" at all like most salesman. He even took us out to eat before we made the long journey back home after purchasing the truck. There were NO extra paperwork or document fees like every other time I bought a vehicle from other dealers. I highly recommend doing business with Eugene and Morlan!!! I would definently do business with them again. THANKS AGAIN!!!!
My experience with Blackwell Cevrolet has been the best ever. They have treated me with great respect and made me feel special from the start. Good customer service is important to me and this company has met and exceeded my expectations. I will definitely be doing more business with them.
I love this dealership. I actually ended up purchasing the car that I found on cars.com from this dealership. Steve was our salesman and was super helpful. I got a great deal on my trade in and a great deal on the car I purchased. I even got 5 free oil changes and a years worth of free car washes!
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