My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Nice guys with some good cars for good prices. They provided Carfax. Was able to test drive and have my mechanic check it out as well. Worked out well, would strongly consider buying a car from them if the price and timing is right.
The new building itself is beautiful and the service is wonderful. They have friendly salesmen, hardworking and knowledgeable service technicians, and just a great staff in general. They also do an amazing job on their detail jobs!
We Have purchased our last 5 vehicles from The Auto Barn and will continue as long as we need a vehicle! Exceptional Customer Service, very helpful and stand behind their autos! They actually make the entire car buying experience a true joy and so easy. They answered questions and knew exactly what I was looking for and needed. So pleased with our new ride and the Apple Pie is always an added bonus! They are helpful, courteous, friendly and knowledgeable! Thank you Eric, Marla and John for another great experience!
Saw an ad for a Jeep Grand Cherokee Limited and the vehicle was exactly as described. Beautiful vehicle in excellent condition. Drove down from Bangor, Maine to look and test drive. After just a few hours we decided to make the purchase and drove it back home to Bangor the next day! We highly recommend this dealer,
I have always disliked car shopping! the minute you pull in the lot the salespeople are on you, the price on the car is never the price you pay! was in the market for a Jeep patriot found one on autobarns website. drove over the next day too have a look at it.Eric was very pleasant showed me the vehicle and gave me all the info he had on it! I took it for a short test drive and purchased the vehicle in less than an hour from pulling in the lot I owned a new jeep patriot! no pressure no gimmacks ,price on sticker was the price I paid! He helped me to finance through my local credit union! Very happy with purchase! Auto barn pays attention to the last detail on the vehicles they sell nice clean dependable vehicles! would highly recommend to any one looking for a used vehicle! And the apple pie was amazing gotta say he has my recipe beat!
Went looking for a car to handle my long commutes, ended up going to plaistow auto and left with a beautiful Honda Civic. The car is perfect for what I needed and I can't say enough about how pleasant the experience was. Very kind and helpful staff.
With me, its all about feeling comfortable with my purchase. I walked away from about 7 different dealerships in MA before going to DeLuca and talking to John Canole. He was very likable and actually had knowledge of the vehicle I was interested in. I thought this was a nice change from my prior dealership experiences. That tends to make me feel more comfortable, so thanks to him I got exactly what I wanted and I love it. Great car!
My Father came in to check out a New 2018 Chevy Silverado, and left a happy man with a guaranteed purchase and a satisfying price! The customer service from employee Ryan Hurst was amazing and every promise that was made was fulfilled. This dealership has gained the trust of our entire family and we WILL be returning in the future for our future auto needs.
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