I do not normally do reviews unless service is awesome or very very poor. So anyway if you are looking for a friendly, no pressure and willingness to please this is the dealership to visit. As most may say I can be hard to please as I know exactly what I am looking for what I will compromise on and what I will stand firm with when it comes to purchases especially vehicles. So I had been looking around for the vehicle I wanted (FYI I will be paying cash no financing) locally with no one wanting to work with me on price which I will not give on once I decided how much I want to spend so next I was thinking of going to Shrevport but wanted to visit Jim Taylor first which I am SO HAPPY that I did just that. Here is my experience from beginning to end with the most awsome salesman 'Dante Ferrand, Sr." greeting me upon arrival and listening to me as I told him what I was looking for in my new vehicle. So mind you it is extremely hot with Dante having to work outside to assist me along with my pickiness with the most pleasant attitude as we look at many vehicles then I found the one I wanted but someone was going to call that day to let the dealership know if they were still interested. Now, at first you would think that they should sell to the person there with the money but one of the reasons this place is so great is they actually said by their word literally. Well the next thing I know is that the manager Erik Etzel whom is another awesome staff member found me exactly what I wanted and sold it to me at an awesome price. So instead of dealing locally I will be back at Jim Taylor when I need to purchase another vehicle and referring them to everyone. Thank you Jim Taylor for caring about customer care along with quailty with out the huge pricing.
Came into Sparks after a long day of work and Aaron was very helpful he made sure I was satisfied and walked out with the vehicle I wanted I loved his customer service and will recommend him to anyone going to sparks
Always great service with friendly staff. My family enjoy waiting in the lounge drinking coffee and watching tv while our cars are serviced. If we get hungry or have an appointment before our cars are serviced, we are offered free transportation to our destination and back to the dealership. That's so cool!
I just bought my second vehicle from this dealership and I was amazed at how quick it was. No pressure, fair and very courteous. Easy to deal with and I think if you're serious about buying these people will help you out.
My car shopping experience was excellent overall!! All of the guys were nice and very helpful! I got the car I wanted and it was very nice and I am enjoying it. No problems out of my car at all and there was no pressure on me to buy. Buy from Cartown and you will be satisfied.
A small town dealer that can hang with the big city guys. Friendly staff, fast service, enjoyed going in there. Love the staff. You all are awesome
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