This was a great experience working with the purchase of my Durango. I was looking for weeks at the Big dealerships they would not deal on trying to make a sale. This dealership was friendly and made you feel welcome
Al did a good job and was not pushy. I would deal with him again. He was honest and when we pointed out a few items about the car that needed fixed he was not quick to hide them like other dealers we were out.
I gave them 5 stars because I feel it was the best experience that I've had at a dealership in all my years!! They have really nice high end vehicles at a affordable price. They also do their best to work with you through any obstacles they may arise. I have and will continue to recommend them.
I can't say enough about how pleasant this car purchase was. Ryan was very low key but eager to do what he could to help us get into the car that we were there to get. I originally found the car on-line and just happened to be in the area, so I figured I would stop in to take a look. He didn't act like the typical vulture that attacks you as you step onto the lot. He simply said hello and stepped back while we looked but kept himself available for questions. We actually did not come to a deal on that first trip, and we were both totally ok with it. I called him back almost a week later and we were able to work something out. I told him I'd like to think about it over night and he said to "take as much time as you need". I drove back up their (2.5 hours) 2 days later and made the purchase. This probably wouldn't have happened had Ryan been pushy. We had a blast driving our new car home and I've been happy with it since. I was very impressed with Ryan.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 3, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
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