I honestly thought they were really fair and easy to work with. They worked with my bank and didn't pressure me at all to do anything. I would recommend you call or go in and talk to them. I'm in a reliable vehicle when I thought I'd be stuck in something I hate so I'm really grateful.
Had been looking for a month for a vehicle. Went to Bob’s for the first time and found a car that fit our budget. Everyone, from Bob to the sales guys, were very polite and helpful. A great experience, I would buy from Bob’sagain.
We worked with Colton Smith and Kevin Honeycutt to drive away in our new (to us) Ford Flex. The experience was wonderful and they took care of us. We drove from Indiana because this was the only location with our desired vehicle in our desired color and much more!
I did end up purchasing an SUV here and the entire experience was wonderful. The sales people made it clear they were available yet did not hover and try to pressure you. The mechanic that greeted us when we first parked was also very friendly and social even though talking to us is not really his job. Our questions were answered and even after we had narrowed our interests to 3 different cars and we grabbed a sales person to ask questions, they STILL were not high pressure.
We are in love with our SUV that we purchased, and the service was just the right amount of being available without pressuring us.
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
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