This is my 4th vehicle from St Cloud Hyundai, so, needless to say, we are extremely satisfied with the Hyundai brand. We appreciate the personal service provided by Tim O’Hara and Jon Viemiester, as well as the excellent service provided by the Service Department.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 3, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
I found a truck I wanted on Cars.com and contacted the dealer. The salemen told me that when he went to pull it around he noticed a puddle and set the vehicle up for service. To make a long story short, the truck needed transmission repairs and the service department told me the truck was not available to sell until it was repaired. It is nice that they made sure the repairs were handled, but I wasnt kept informed and needed a vehicle quickly, so I purchased from another dealer.
My options were limited and they worked with the appropriate people to get the job done. I was not satisfied with my first option and I was given another choice that was to my satisfaction. They are very patient here at this dealership.
From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
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