I've played the car buying many time in my like and I do appreciate the professionalism I found with Mike Boner and UAC. I was not pressured and felt Mike did have my interests at heart. Vehicle was clean and as advertised. How often do you hear take your time and check around before you buy, from a dealer? Nice!
I traveled 5 1/2 hrs to your dealership for a specific ram truck which you had. I drive up from Houston which didn't have the truck i was after, dealt with Trent on the phone and texting, pretty much made it painless and seamless.
Even talked to service department mechanic and a young service writer lady, extremely nice and answered all my questions.
A good experience, except for the drive from Houston.
They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.
They were very helpful and informative about my jeep and when they couldn't get the jeep done right away they gave me a liner to use until they were able to get mine done. I will go back to them when I need service done on my vehicle.
Came in to buy a car after searching through some local dealerships. Was happy to find a nice family owned buissness. They helped work with me on price since I had a tight budget to work with. Happy to find they also service cars and will be supporting this local small buissness for some time!!
I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
Me and my wife went to the dealer to trade in a 2016 hrv and get a 2018 crv, and we did just that within a matter of an hour or so we were on our way home with the car we wanted, and very happy, everyone at the dealership were very helpful polite and positive minded! Would definitely go back for another Honda for sure!
Raul was very helpful and did not pressure me into buying a car that wasn???t for me! I am not a car person and he new exactly what kind of car I wanted. I highly recommend going in and asking for him!
The customer service at this location was very responsive. All questions answered is a timely manner. Would recommed to anyone searching for a new car.
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