We purchased a 2016 Chrysler Town and Country from Vande Hey Brantmeier in Appleton. The price was better than anything we found in the greater Milwaukee area. Dennis and Dan were an absolute pleasure to work with. No hassle. No pressure. Just helpful and accommodating at every turn. Most of all, they were honest.
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
I have a 2010 Dodge Journey SXT front wheel drive 3.5 V-6.
I brought it in for an excessive oil useage problem.(2 Quarts between changes). I have been to 4 other shops before Bergstrom Kaukauna, who did not take care of the problem.
When I called Bergstrom Kaukauna, to explain my issue, Morgan from service was very helpful, and recommended a bg engine cleaning product with my next oil change. This took care of the problem. I was so frustrated before going to Bergstrom Kaukauna, and talking to Morgan, I was ready to get rid of my Journey. Thank you Morgan, and thank you Bergstrom, you have gained a customer for life.
My deepest appreciation
Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great offer. Due to other circumstances I could not buy the car, but I would surely recommend this dealer.
Was looking for a new Buick Encore for my wife and searched around the Metro Milwaukee Area to no avail. Searched the internet and found just the perfect car up at Plach, 90 miles away. Started the buying process by phone and was amazed at how easy they made it. The price was great, and they kept finding more programs that saved us even more on the final price. The drive up and back was definitely worth it! The staff was extremely knowledgeable and personable. I would (and have) recommend them to anyone and will go back to them when we are in the market for another vehicle.
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
I had an amazing experience at Plach! I knew exactly what kind of car that I wanted, and although they didn’t have it on the lot, that was no problem! They went above and beyond to find me the exactly what I was looking for and in a very short time!
Recently purchased a used Pilot from Tom. Our buying and delivery experience couldn't have been more enjoyable. We were very happy and impressed with the polite, helpful and knowledgeable staff. After the 3 hour drive home I noticed a vibration in the Pilot, and after diagnosing a faulty rear driveshaft I contacted Tom. Without delay, Tom returned my call and informed me that the dealership would provide me with a brand new shaft at no cost to me. I will say that Van's stood behind their vehicle and made me a very happy customer and we will definitely be doing more business with them as my wife is a loyal CRV driver.
We purchased a 2008 Subaru from Greenville Auto. The whole experience was straightforward, transparent and hassle free. Trevor was excellent to work with. His follow-up was prompt and complete and he was fully transparent and very easy to work with. The inventory is limited but if you find a car that meets your needs, I would not hesitate to recommend Greenville Auto and RV.
Worked with Cory Fuhrman. He's knowledgeable & honest. We looked at Fords and Kias. He understood that I had to have a great fit for my back. We didn't buy from Dorsch, but it was because another car had a seat that worked better for me. Go buy a car from him!
Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I have my new Equinox on the road and the payments are very affordable.
Have a HD2500 Duramax. Took it in for service and got awesome service. Had a local shop look at it and found water pump leaking but could not do it. They said take too dealer for repair. I am not a dealership kind of person at all. Went in and talked with Bill for about 45 minutes and he gave me estimate for wat I wanted done. Went to another dealer for estimate but did not have same vibe as Bill, so I took it in while I was out of town. They checked it out and verified wat I was told. They did the work and found other stuff to address. They gave me estimate on it , did not pressure sales me. Let me do checking and discuss with my wife. Ended up they did more and I could trust them while out if town. Went to get it when got back and was not ready but was fine with it because then I knew they were not rushing threw it to get it done and collect money. They really do care. Something else popped up after it was done which was out of there control , so they had to order a seal. Came in late this a.m. and was done early p.m. today. They went above and beyond what I have ever expieranced in the past from dealships. They have a new customer for as long as I own Chevrolet's. Again highly recommend there dealership for your service needs. Ask for Bill, he is awesome to work with. Keith k.
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