I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Eric was great to work with and no haggling with price. I told him what I wanted and needed for my trade and he made it happen. was probably the easiest vehicle purchase I have ever done.
thank you again
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Quick, answered all questions, explored wants/needs, took good care of me. Ron was awesome, he had 3 deals going on at the same time but checked in with me and knew I had limited time. He got me in and out of the whole transaction in about an hour.
Orlando was very helpful and a pleasure to do business with. He answered all questions entirely. I ended up leasing a new Civic after my previous lease was up. I would definitely recommend doing business with him in the future, I know I will. Thank You Orlando!
I came in originally looking for a new impala. But I ran into Frank wolf the salesman and he got me a great deal on this new Silverado. I will be sending everyone who I know in the market for a vehicle to buy from Frank
This was my first time buying a brand new car. I felt at home as soon as walked into the showroom. Everyone that I talked to was friendly and helpful. The final process of buying the vehicle was organized and straightforward. They found the best price for me within the price range I had given them. I look forward to buying another vehicle from them.
Just a routine service visit. Professional and courteous as usual Service tech finished work in a timely matter. They have a person that always asks if anyone needs a ride somewhere, while u wait. Well managed dealership
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
I have visited the store on several occasions, you can count on quality work with out a run around. I have had simple to major repairs completed without a hitch. Stacy always knowledgeable and honest about time required and cost of service.
I cannot say enough about our experience at Andy Mohr Buick in Fishers, Indiana. Our car was totalled due to an accident and we were hurriedly forced into used car searching. We chose to visit Andy Mohr due to their quick response to an email inquiry and the kindness of Carmen, our first contact. She responded to us within two minutes of our inquiry. We then worked with Evan who carefully considered our concerns and budget and showed us only appropriate vehicles. No pressure! He adjusted to our schedule and met with us twice in one day. We felt so comfortable, welcomed and confident in our conversations that we bought a car that night. Hats off to Andy Mohr!
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