Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
I came away very impressed about the John Jones Auto Group, and am very happy with my new Buick Encore. Brandon McIntosh was exceptional in finding me the right car within my desired budget needs. I highly recommend buying a vehicle at the John Jones in Salem, and will not hesitate in sending family and/or friend referrals to them. They are offer flexibility in vehicle types and financing options, and they treat you like one of their family. I plan on purchasing my next vehicle from them when my lease agreement expires.
I was treated very well while shopping for a car; after the fact I had trouble getting answers to my questions, I did finally get answers.
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