White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
by kls47 from Ohio
December 18, 2018
This car meets all of our families needs. there is lots of interior room and all five kids can fit comfortably. The extra moonroof in the back adds to the roominess of the car.
I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
Comfy and a wonderful drive
by MichelleD319 from Groveland, FL
December 28, 2018
There is plenty of room in this car. There are great features and everything is amazing. The downfalls I've found are that there's no auto-up button for the window and no mute for the radio. I'll get used of it soon though.
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
by Cassie from San Antonio Texas
October 30, 2018
I love this car so far. It drives great it runs smooth and I love all the features it has to offer my family at this time.
I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
August 15, 2018
The car was cute and everything I expected it to be. But I wasn’t happy that I had someone look at the car to check it out other than looks for me and it was leaking. They showed me where it was leaking. We tell the salesman and he says he’ll get the mechanics to check it out. Later they call and say they can’t find a leak...
My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!
I absolutely love my car!
by Granny of 12 from Tulsa,ok
November 16, 2018
It’s super comfy to drive! Navigation system is great. I haven’t had anything pop up that I’m unhappy with. I’m very satisfied with my recent purchase!
Recently I purchased a new Camaro from Adams Chevrolet. I had a wonderful experience at Adams Chevrolet from online inquiry to purchasing a new vehicle. Nick was very pleasant and helpful with getting my loan approved. It was such a pleasure to deal with Nick, Jesse, Herb and other staffs at Adams Chevrolet. It was the best car buying experience. Thank you.
Nice step up from our previous Equinox
by J & C from Cokato
November 28, 2018
Vehicle has a comfortable ride. The extra seats are an improvement from our Equinox. And the heated seats are already making 11� seem doable. Nice speaker sound as well.
I got to test drive this car and I absolutely loved it, it had bucket seats, a third row, plenty of room and had rear view camera Bluetooth etc, it drove great!! Was very smooth and safe feeling. Also very comfortable!
I always use this Chevy dealership to service or repair my vehicles. The service is outstanding and the customer service representative really cares for my vehicle and ensures the satisfaction of service is at the best.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
by Joe G. from White Bear Lake, MN
September 11, 2018
So I used to have a screaming metal death trap (Ford escape) but no recently upgraded to the traverse. So far I love everything about it. It's very roomy for me and the family enough seats to have the car seat in the back and still be able to bring friends with. The interior is pretty standard but boy does it have alot of cup holders.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
Good, but not great
by Brad Wilson from Martinsville, In
July 31, 2018
The rear passenger area of this car is not very comfortable. With elevated floors, your knees are under your chin and the seats onlybrecline minimally.
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