Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
Flavio Cepeda and Kim Smith were my salespeople and they were remarkable. Awesome experience from start to finish! I got a phenomenal deal on a brand new Silverado. I highly recommend you give them a chance to earn your business.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
It was a clean and nice dealership. However, the car I was looking at was too highly priced and even though I showed them other cars from other dealers with way lower prices, they wouldn’t negotiate. It was a waste of my time.
We were greeted by Mark he started the process,next Angelo helped with the test drive and explanation of all the car features,satisfied we purchased a car,Financing Dept. was Great also,Good Team Work thank you all,for Good Customer Service
I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department.
Financial department did excellent job in processing the purchase documents as well.
Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase.
Brice B. Choi, M.D.
Being in the car business myself I really expected to be sitting in the dealership ALL DAY! This wasn???t the case when I purchased my vehicle at Nalley Chevrolet in Union City. I was literally in and out of there in no time. Shanteria and Trosky were the sales associates I was helped by and they were great. Jay in the finance office is also hilarious and has great conversation. I appreciate all of you guys! Love my New Camaro !
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