This is what the car buying experience of the 21st Century should be like. Gina contacted me immediately, took some of my information over the phone and I was there at 9:00am the next morning. The experience was easy, low pressure, and enjoyable!
The all wheel drive in winter is the best!
by Mary, Howell from Howell, Michigan
November 14, 2018
This car has everything I need for my family. The AWD is great for Michigan roads in winter. We have plenty of room to pack up and go on vacation. Lots of room inside for storing our luggage and a place on the roof for our kayak. I am impressed with the way it handles on the road and is very comfortable! I simply love the Traverse!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Comfortable and spacious.
by RobMick from Lake Geneva, WI
October 30, 2018
This car is comfortable and has been a better performer than advertised. I am getting 19 miles to the gallon even though it was rated at 15. The car is easy to drive, park, and enjoy. I am happy with the car and would only like it better if it was battery or hybrid.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Smilely from Canturbury
September 29, 2018
This is a great SUV with lots of room in power very comfortable handles very nice lots of options great family vehicle with plenty of room to grow
Del is very thorough and detailed oriented with helping you make the right decision that fits your needs.
Worst car I've ever owned
by Momof4 from Kokomo indiana
September 17, 2018
I have had this car for just a short period of time, and the service stabilitrak and traction control keeps coming on. Making my car put and gas gauge dropping. Now have to pay money to get it diagnosed because I only have drivetrain warranty
What a great experience. Everyone made you feel like family as soon as you entered their impeccably imacculate facility. We had been to 3 other Chevy dealerships prior to arriving at Driver's , they offered the best pricing and more importantly did not rush you to make a decision. What was most impressive was that after the sale was complete our salesman MARK Thompson came out to the vehicle with us and helped us pair our phone to the vehicle. He also introduced us to the Onstar features of the vehicle. Thanks for the great service.
Awesome dealershipThe customer service is top notch. It was an excellent experience all around and I will never go anywhere else!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.