Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
The service writer was professional, knowledgeable and honest, not too many people in general are honest these days, it was nice to see. He also gave me his opinion on what he'd do if it was his vehicle. I liked that.
My first experience with Kenny Ross was amazing due to the experience I had dealing with Ron. He was patient with me. Explained everything twice since I didn???t understand. He made me feel confident in the decisions that we made for my car. I will return for future repairs and would recommend Ron Harnish to anyone who needs service that needs someone they can trust for help.
The entire staff at Star Volvo is extremely friendly, efficient and professional. I trust Jordan Vento and Dave Werder for dependable information and service, and they always exceed my expectations. Bob Sullivan, has put together an incredible staff. I'm a loyal Volvo customer because of the attention I have received from all of them. I travel from State College to deal with Star.
In this age of poor customer service almost everywhere, I would like to give a special Thanks to Jordan Vento and Jessica Petrosky in the service department for their professionalism and stellar customer service in addressing the specific problem areas with scheduling and documentation needed to correcting the needed service. Job Well Done.
Seamless repair, worked well with my insurance company, kept me informed of the status of my car, kept my rental agency current so that I was not without transportation and returned the car detailed and in excellent condition after the accident.
Nice experience. We bought new Encore from Bob Sekora. He listened to what we had to say and accurately presented and reviewed what was available from stock and available within a day or two. Everything up-front. No suddenly appearing costs, surcharges or pressure and he made sure we felt comfortable with the car before leaving the dealership.
I have never had a better experience buying a car. The salesman came highly recommended and he far exceeded my expectation. His interest was more about getting me the car I wanted, not a sale for himuself. Everyone there made me feel welcome as if I was part of the family! I'm one of the Crivelli gang for the rest of my car needs. I couldn't be any more pleased.
Jim was completely accommodating to my schedule and made himself available to get the paperwork completed. He also worked hard to get us a great deal and make the unaffordable cost of a vehicle, affordable.
Our salesman A.J. Creamer was exactly how all sales people should be. He was helpful without being pushy, and courteous without being patronizing. He answered all our questions clearly and VERY patiently, even after we went back with more questions a few days later. He didn't brush us off once the sale was made. This is our first experience with Sun Chevrolet and, hopefully, our future service visits will be as satisfying.
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