I purchased a 2015 Chevrolet Silverado, and Tony Garver and Stacey were amazing to me. They worked with me to give the the best price and lowest interest rate on the truck I truly wanted! Hands down best experience ever!
We went to Jack Maxton on a Saturday evening and our deal was done Monday Morning. I highly recomend Tony Garver as a sales person also. He was very easy to work with and got right to the point , when it came to making a deal!! I recomend this dealership and Tony!! We will definitely return!!
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
It's been 30 years since buying from a dealer and having to finance an auto. I forgot how much fun it is... Bought a used 2015 Cruze diesel. I do like this car! After the first week ck engine light showed up. Pulled out the code reader and it was a emissions sensor that failed. Lucky for me it is covered by a special extended factory warranty. Dealer confirmed my findings and ordered replacement. Was given a loaner to drive until new part arrived the next day and was replaced.
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
I WAS GOING TO RICART FORD TO BUY MY CAR BUT CAME TO JEFF WYLER AND MEET KEVIN AND HE WAS ONE OF THE BEST AT WHAT HE DO. COMPLETE ALL AROUND GREAT GUY. RYAN SIX IS WHO HE IS. JUST ONE GREAT MAN LOVE THAT GUY, WOULDN'T HAVE CAME THERE IF IT WASN'T FOR HIM. GREAT CAR LOT. I HAVE TOLD A FEW PEOPLE THAT I KNOW THAT ARE IN THE MARKET TO COME JEFF WYLERS WAY. THANK YOU MUCH.
Consistent excellence in customer service and repair. Coughlin takes care of our cars, and us. I greatly appreciate the loaner car process, and the shuttle so I don't have to miss or be late to work due to repairs. Thank you!
Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.
Thanks To Coughlin Family!
The service we received was, as always, excellent! We were treated like family.Updated about all portions of repair and asked for approvals prior to any work being completed. They helped us with a rental as we have a Heating business, 1 boy and one toddler so we need to stay mobile. When Coughlin fixes our truck I know my wife is safe, my Family is safe!
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