Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
Leasing our new Silverado was easy and painless thanks to our Salesman Jerry. We got a fair deal on our trade-in and are very happy with our new truck. We highly recommend Victor Chevrolet for you next vehicle.
I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
The best experience I have had hands down! We will be going back to them around the spring time! Got us a newer, better vehicle (the 1st one was nice as well). When we asked for thexample new one, they worked hard and got us approved for a better rate and payment then the original approval! The whole staff was so friendly with our sons. It was a fantastic environment overall! I bet the whole staff is great to work with, but Grace definitely impressed us that day! Awesome to work with! They won't push you into something you don't want. You pick it, and they make it happen.
I worked with Vince and Randy. Both were terrific, they got back to me fast with quotes and answers, and tried to get me as many incentives as possible. I ended up leasing somewhere else, but that was ONLY due to a color we wanted. They were great to work with and very helpful and friendly.
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
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