A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Set up an appointment and took my 2015 Tahoe in to have 2 recall repairs completed. I was greeted by courteous staff and my vehicle was taken in for service. Within the expected time frame, I received a call that my vehicle service was completed and ready for pick-up. Upon my return my vehicle was brought out and I was ready to leave. This was a very pleasant experience with the service department.
I have had my Corvettes maintenance performed by Bob Bell service department since 2001 with my C5 , then I purchased a C6 and now I have a 2014 C7 Stingray (one of the very 1st sold bought it Oct.2013) . I cannot say enough about the service Dept. They have always been polite ,accommodating and very knowledgeable on serving my Corvettes. However I must admit other then typical maintenance oil change ect. I have only had 2 major problems since 2001 needed a transmission rebuild on my 2001 (covered by warranty and a flailed monitor /radio screen on my Stingray also covered)
I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
I worked with Maria Guzman, and her services were amazing . It was a bit of a wait but it was definitely worth it. THOMAS was the gentle that begin to help me with my sale and he was awesome as well .. I have had previous experiences with car dealers and it was horrible. I can honestly say this was the best car buying experience by far
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.