Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
I bought my current Tahoe from this dealership. I have been taking my vehicles here for years. My earliest experience was with Lee, at the time the service manager. He took care of my problems, explained in detail work I needed and always did it in a sincere personal way. I trusted him, his judgement and I trust the dealership. I now work wit Tony, who has continued providing this honest, down home service. Best dealership I have ever worked with.
I bought my 2017 Silverado at Capitol Chevy and always have it serviced there. Everyone is so polite and professional! I have been using Capitol Chevy for around 15 years and have always had good experiences there!
Thank you to Coach and the sales staff at Deacon Jones Autopark. Went to test drive a car on the lot and wasn't really expecting to make a purchase. But the staff really wanted to help us and they were willing to negotiate. We feel we got a great price for the car we purchased and this makes 8 cars we have purchased from Deacon Jones since 1999. Thank You for the excellent experience!!
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