Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
First time visiting the dealership. Everyone was friendly, not pushy and very knowledgeable. They did try to push the complimentary donuts on us! We looked at three different used vehicles and Kyler helped point out the good and bad features on each one. We test drove two of the GMC's and decided right then which one we wanted. We are very happy with the vehicle and would definitely recommend them even though they are about an hour from us.
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
I purchased my vehicle at another dealership. Since about 4 months in, the emissions light would randomly come on and go off, there was an electrical smell of something burning, and my remote would intermittently stop working. When the transmission finally stopped working properly I brought the vehicle to West Herr of Williamsville and all issues were resolved overnight! Great service, great staff, and now I'm happy with my vehicle again!
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
Leslie always goes above and beyond what is expected with his customer service (which is why we always go back to him at KiPo Chevrolet.) He not only tries to find the best price and car for our family, but also picks up our car for routine oil changes and tire rotations (as we live somewhat far from the dealership and have extremely busy schedules.) He always treats us like a close friend or family member and even brought the kids Christmas gifts this year. We will always be happy to do business with Leslie and KiPo Chevrolet and will confidently recommend him to any of our friends and family who are looking for a vehicle.
My experience was top notch right from the beginning. To having Amanda watch the 2 vehicles I was interested in while I was on vacation to Mike whomade the test drives and buying pain free to Ethanin finance. Just a great experience.
I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!
I have purchased cars from other BIG name dealerships in the past but have never been treated with the kindness and friendly service that we received from Paddock's Chevrolet. They bent over backwards to make sure we were completely satisfied.
Another dealership that I had used in the past came across as someone i could not trust or believe. Jeff at Paddock was very honest and treated me very fairly. I would go back there again.
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