I went in and Tre helped me out the whole time. And when the financing started and was taking a min he takes with me about outside personal stuff. Not you typical sells person. I would recommend anyone to check this place out.
Patrick Rowe in the service Dept. was the best service manager I've ever dealt with. He is professional, helpful and honest. I truly felt like he was looking out for me and my Recent Cadillac Purchase. Thank you so much!
The sales team and service department are customer centered. This dealership does not behave in high pressure manner which I truly appreciate. They listen to your needs and work to find the deal that works for you. This is the second vehicle I've purchased from this dealer.
My husband and I were contacted by a salesman after we reached out to the dealership. We made an appointment with him at our convenience
We test drove the vehicle and then sat with him to negotiate. All in all it was a good experience
3-19-18 Sat we went in at 5pm and left at 7pm with Pathfinder with Riley’s Help processing us quickly in and out the door. She was very knowledgeable and patient with me and my wife’s needs. She sent us to Tom in finance and he was also very helpful moving the sale forward with no problems. My wife said we should have went to Matt Bowers from day one in search of a used Car . Riley should be the one to ask for when needing a new / used Car , thanks All !
Let me start by saying that buying a car is one of the things I dread the most in life but the crew at Matt Bower Chevy Slidell made the whole experience better than any other I can remember. From Kenneth Young, the first salesman I spoke with, to Hunter (sales) to Daniel the sales Director, everyone worked to make the purchase pressure free and even pleasant.
I started off telling Kenneth how I hated the buying and haggling routine that all car dealers seem to put you through. He said he understood completely and would do all he could to keep things stress free and comfortable. He really carried through on that promise despite the fact that it was probably three weeks from our first vist until we finally bought something.
I will admit my wife and I were difficult customers but the entire staff did everything possible to accommodate us and make sure we were unconditionally satisfied with our purchase. I cannot give them a more favorable rating or review. They were AWESOME.
Whether you're looking for a new or used car definitely come see them before you buy.
I bring my Chevy Malibu here for service regularly and to date have never had a problem. My experience is that they do what they say they'll do, every time. If they diagnose issues with my car other than why I brought it in, they'll inform me, but no pressure to perform any repairs other than what I want done then. And they always have the work completed on time.
I went in for an oil change and tire rotation. My car was taken immediately, and, as usual, the staff was very courteous and knowledgeable. I purchased a vehicle from this dealer 6 years ago. I did not purchase one on this occasion.
A friend of ours recently purchased a truck from Bill Hood Chevrolet and recommended them to us. We drove almost 2 hours to get to this dealership.
Jerry Rhodes and Vince made buying a truck fun instead of tedious. I fully appreciate the honesty and help they gave while buying our new Chevrolet 2500 Silverado. They listened and helped us find just the truck we wanted and were totally upfront throughout the whole process. My husband and I have bought quite a few cars over the 35 years we have been married and have NEVER had such a positive experience before. I totally 100% recommend this dealership to anyone looking to buy a car. I give a very special thank you to Jerry-he was a pleasure to deal with, he was very knowledgeable, and he made the whole process very easy. I also want to mention that EVERY person there was friendly, courteous, and professional.
There is no other dealership like this one. When you purchase a car there, you get more than a vehicle, you become a member of the Bill Hood family.
Special thanks to Rex for your expertise and friendly attitude and to Eric Laborde for making the financing so easy.
Jerry Rhodes ,Eric/finance mgr/Chip/sales mgr were great. Very helpful. No pressure . Very informed, new vehicle delivery Dept was very professional informative. The staff were all well dressed ,made me feel like a very important person. They were straight forward about the pricing of my truck so I knew what to expect . Jerry took care of everything with the truck and the truck was beautiful. I actually had fun. Very happy with the process.
We just purchased a new Chevrolet at Hood Northlake in Covington. Our decision to purchase this vehicle was greatly influenced by the wonderful service we received from the courteous, knowledgeable and professional sales person and supporting staff. The facility is well worth visiting as it also is quite impressive. We would definitely recommend Hood Northlake to anyone looking for a vehicle.
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