I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
I have bought several new and used vehicles from Cap Chev and today was the best experience ever. They delivered an outstanding price on the vehicle and the transaction was purely professional. My saleswoman Katrina Irvin, her team leader and the sales manager all were engaged in making this purchase a pleasure. I live over 100 miles away, but the drive was absolutely worthwhile. I highly recommend Cap Chev for both sales and service.
Had my oil changed and the lady ask me if I wanted my truck washed! I said sure, not knowing they were going to clean the inside . Today was cleaning out some papers and noticed my new camera for the front windshield was missing. Now what do I do! I keep my truck locked at all times.2016
I have had my Suburban in to Capital Chevrolet for all the scheduled maintenance over the last six years and have been completely satisfied with the courteous, professional and efficient service I have received from all personnel! Many times my service technician has been Mark Fast. Mark has always done a superior job for me, knowledgeabley having done all that is needed and keeping me aware of what should be planned for in the future and he doesn???t hesitate to advise when something doesn???t need to be done! He also always makes a point of escorting me to the cashier, answer any questions I may have and show me to my vehicle outside. I couldn???t be happier with the service department at Capital Chevrolet! Mike Sather PS: Very comfortable waiting area with good beverages and fresh popcorn and fruit!
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
Donnie Simons was a very pleasant salesmen to work with. He has a great personality and I really enjoyed dickering with him. I walked away feeling very satisfied with the outcome. No high pressure, and in fact left to go eat and talk. That is good customer service!
I want to thank Mr. Jerry Fisher great guy, to be big you have to be with the people not over them and Mr. Fisher is one of those persons he was very helpful, great customer service he went out of his way to help us with all of our needs and made the process very smooth and convenient for us. We were very pleased and content with all the great service we got. Thanks again Jerry god bless you with many sales
Had warranty work done and it was done promptly an completely
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