We were on a 4,000 mile trip from Wisconsin to Utah National Parks. My fault I had not looked at oil life and close to your town noted was at 13% and knowing terrain and miles we still needed to drive I became concerned for my engine. Looked online and Mountain Chev came up. Was easy to find and breathed a sigh of relief. Service dept person said booked for the day. My heart sank. We did not have the time to use up a whole day as we were traveling. Would have to stop maybe endless times to get help. The other service advisor spoke up and said he had a opening due to last service appointment finished ahead of time. This young man Randy Corral serves well as someone going out of their way for excellent customer service. We still are so impressed for his empathy and caring for us as people and not just a customer. Makes me love my Chev Equinox even more. My next vehicle will be another Chev Equinox!! Thanks to this customer service. Kudos to this young man!!! Kudos to Chevrolet!!
Service as promised, on time and complimentary shuttle. Friendly staff that takes time to get to know you and take care of your vehicle, and it is serviced and washed, ready when you are shuttled back to pick up your car!
Great buying experience! I received excellent customer service from Hilary. She was such a pleasure to work with! She is so knowledgeable and was very helpful, and patient. She found me the perfect car. I’m so happy. This is my 5th Subaru and not my last. This is a great dealership. The service department is also first class. Thank you!
I love my new Subaru, and loved working with Christie and the rest of the team! This was hands down the best car buying experience we have ever had. Christie was so knowledgeable, friendly, and very patient with those of who may be a bit indecisive! You can tell she loves what she does and we were provided the best customer service during our purchase! Christie has continued that customer service by following up with us to see how we were doing and if we had any questions to call her! The car we wanted had just rolled of the truck, and I was so impressed and thankful for the service department and Christie working our car in and getting it ready for us in a few short hours so we did not have to come back the next day. I was impressed with their attention to detail. I would highly recommend Glenwood Spring Subaru and Christie Cutright to anyone looking for a stress free car buying experience!
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