I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had.
I took my truck in for first oil change. Supposedly I got a full multi-point inspection. When I drove off the dealer the sound coming from the muffler was different than when I took it in. I immediately found a parking lot and pulled in to it. After checking the muffler and not finding anything I open the engine hood. I immediately saw that whoever took the air filter assembly apart to check the filter could not put it back together. It was totally not right. I put it back together as it properly goes. If something so simple was not done right I wonder what happens when one needs major service done. It’s kind of hard for me to recommend service here after such a minor thing was messed up!!
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Frank at Corp Cars Inc was incredibly nice, we bought a newer model vehicle with 17k and it was smooth and seamless. He even came down on an already fair price that was under blue book. He walked us through the buying and even reminded us of issues concerning our loan with USAA that saved us a whole payments worth of money on the loan. He is a USAA preferred dealer. Great business and they will treat you right.
I found a vehicle on their website (late at night, 4 am) that met all the needs of my family so I sent an email inquiring about the vehicle. Chris Wright returned my email within a hour of the dealership opening for the day. He was very communicative and a pleasure to work with. He worked diligently and was able to get me a good deal on my vehicle.
We just purchased our 4th Camry through Tejas Toyota in Humble, TX. Russell has sold us all of our Camrys, the last three through the Internet sales department. He is professional, friendly and negotiates a good, no hassles or surprises deal. We love Tejas!
Benjamin was very thorough and helpful. Dealer helped me w/transportation as well. I had an excellent buying experience and recommend Tejas to other car buyers.
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