Jerry Cordova by far out of any salesmen I have every worked with had every question answered with definition and explanation.
Did not pressure me one time and got me from the truck I wanted to the actual truck I needed and wanted. I recommend to go to south west motors and see Jerry Cordova for your next vehicle. Very thankful Jerry.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Mike Peterson was our salesman. He approached us promptly & was helpful in determining exactly what kind of vehicle we were looking for. It took a little time, but we are happy with the Toyota Camry he found for us. Also, your entire staff was friendly, courteous & personable. The whole overall experience is one that you should take great pride in. We felt comfortable & not pushed or rushed. That's important to us. Keep up the good work. When we are ready for another vehicle we will be back!
Mercado Motors year old and Current Happy Customer
by Karla Alvarez from Pueblo,Colorado
June 4, 2017
I highly recommend this place.Friendly employees like Irma Garcia-ortiz are the reason a do business there they have good customer service,the owner and staff are very reasonable and will work with you to satisfy your expectations and your needs.
Me and my family had excellent experience at Southwest Motors a man name Ken Sisneros did a excellent job of helping me look for a new car. he didn’t make me feel rushed and he helped me look for a car that was in my price range. In my opinion he’s pry one of the best Salesman’s that southwest motors has.
I had an excellent experience at Southwest motors, because of a man named Ken Sisnorse. He did an amazing job he didn’t make me feel rushed at all. And he help me Look for a car that was in my price range. I’m my opinion he’s probably one of the best salesman’s that works at Southwest Motors.
We had such a wonderful experience at Southwest Motors. We were helped by Andre, who greeted us when we first pulled up. He really listened to our needs and wants, and showed us vehicles that met our needs and were in our price range. We were concerned about getting credit approval, but Andre and James made it happen for us, and got us in a beautiful 2016 Hyundai Santa Fe that we absolutely love. All the cars we looked at and test drove were very clean and drove fantastically. We'd been shopping around, and we spent less time here from starting out by viewing and test driving potential vehicles to finishing up by purchasing a vehicle, than we did just looking/driving and seeing what we could get approved for at other dealerships. I highly recommend checking out Southwest Motors. They have a huge selection of clean, low-mileage vehicles with great prices and warranties, and the staff is an absolute pleasure to work with. And their chairs inside are all SO comfortable!
Mike Peterson sold us a used car last month and he did a wonderful job. We have never been treated so well at any other dealer! He made the whole process so easy, and we have never been treated like that before. Thanks Mike we really appreciated your help!
Ron and Joette Banks
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