I was treated fairly with my trade in and I liked the way Jennifer handled the test drive. I did not feel pressured at all and they even made a fresh pot of coffee for us as we sat and contemplated the terms of the agreement.
I live out of town and was interested in a used Mercedes they had. I was only going to be in town for a few hours so they took the car to an independent mechanic I requested early Monday morning so he could look at it before I got there. I didn't wind up buying the car but the people in the used car dept. really went out of there way to make sure I was taken care of and I appreciate their help.
Friendly and courteous staff. Clean comfortable customer lounge. Reasonable pricing. My only suggestion is that staff when estimating times, account for the current wait time along with how long a service will take when telling the customer.
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