My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
The employees at Humes of Waterford are all great. My most recent experience with them was through the body shop. Not only did they do a great job replacing my bumper, but they also returned my truck spotless inside and out. Great service!
Today, I made the purchase of a lifetime and ended up in a vehicle that I never thought was possible for me to own at this time in life. Travis was an exceptional salesperson who took the time to work out a deal with me and make things work out for the better. He truly made me feel good about the vehicle and the deal I was getting and I couldn't be happier. I will definitely be back in the future to make purchases from there. I highly recommend anyone looking for a different vehicle to come here and ask for Travis, because he'll hook you up with a great deal. Thanks for the great experience.
I purchased this truck from Donovan and traded in my used vehicle. They were honest and respectful in everything they said they would do and followed through.... This qualities are hard to find in people today but the group at Donovan/ Bauer have them and more. Special thanks to Troy for expediting the process fir me with the time constraints I was under. George Larsen
Tony was so attentive, listened to our needs, and helped us to get a wonderful deal on a car that we have fallen in love with.Tyler finished the process with a fast fair financial completion. Both guys were very friendly and very professional .
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