I dropped my car off for scheduled maintenance and safety recall. If not for these 2 mandatory service visits I would not have occasion to visit the dealership. My car has given me ZERO problems since the day I drive it off the lot.
Amazing service and everyone was so helpful. I have always liked the patience and time Ford employees take with their customers to ensure you are getting a great deal and exactly what you want. Bachan showed us several cars but my dream has always been a black Explorer. I was so excited when I found out he could make it work for my budget and credit.
Took car in for service and a list of items to check and repair. One problem with tire on passenger front routinely leaks. They were unable to find a problem and said it was fine. Drove home and tire pressure gauge indicated low pressure in tire. We are now researching solutions on our own. They also said it would take 2 days to order new oil pan and car would be ready then. Waited one week for part to come in. Other than that, customer service for drop off & pick up were excellent!
by Aaron Kaapuni, Football Coach from Nanakuli, Hawaii
June 13, 2018
Marshall Briano was my service agent. Waipahu KIA did an excellent job on repairing my car. They even gave me a loaner!! Both my wife and I own KIAs Thank You Waipahu KIA!! You're the best.
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