I did a lot of research prior to deciding on a Jeep and Carl Burger was best dealership. I drove up and I was greeted by Mary and it was a smooth transition from there. I told her exactly what I wanted and she wasted no time in making it happen. Side Note: I brought my 2 kids and the team was so great to them (offering them snacks/water) they have a tv section and a small kids play area. I had a wonderful experience and will be sure to recommend Mary Roberts any chance I get.
This was my first time buying a brand new car. I felt at home as soon as walked into the showroom. Everyone that I talked to was friendly and helpful. The final process of buying the vehicle was organized and straightforward. They found the best price for me within the price range I had given them. I look forward to buying another vehicle from them.
took longer than it was suppose to but had a free loaner car so all was good they did find more wrong with my car than i initially took it in for but all was under warranty but one of the things that needed fixed in the first place was missed and had to make another trip back to get that fixed
I had been looking online for a used vehicle for quite awhile when I found Melissa & Garber Midland. Melissa was the first person from a dealer that really took the time to listen to what I was looking for and offer suggestions & options. She is amazing! If you’re looking online (in person too) for a vehicle get with Melissa!
As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
Frank DiIanni help me find the perfect car for me at a price I can afford. I had been shopping for months to try to get a car I liked and could actually afford. Frank worked with me for a few weeks to get exactly what I needed!
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
I love my new Subaru and without any hesitation I will tell you that Kerbeck is the right place to get yours!
I have always had negative feelings toward the whole car buying process but the Kerbeck team made me change my mind. They made it easy and actually a lot of fun!
I went there on a Saturday afternoon to check on prices and 3 hours later, I left with a brand new Subaru - exactly what I wanted and the deal was to good to refuse!!!
I can’t rave enough of the professionalism of the whole Kerbeck team! Excellent customer service, and great selection!
Special thanks to Phil Bruno and Michael Kane! You guys are amazing!
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