Frank DiIanni help me find the perfect car for me at a price I can afford. I had been shopping for months to try to get a car I liked and could actually afford. Frank worked with me for a few weeks to get exactly what I needed!
The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had purchased the MKX, was again very helpful, friendly, and fair. We believe we received a fair deal and are very pleased with the MKC. We also returned due to the excellent service department.
Love my new Traverse! Many thanks to Joe Hess and Fran who went out of their way to find the exact car I wanted. Dave Gabriele made the financial process a breeze. Everyone was so patient and professional. I would highly recommend R.D.Banks Chevrolet and their talented staff.
Looked at a used Envoy XUV which was priced reasonably but for good reason. Most of the key systems were out of working order (liftgate, key fob, tailgate, roof, radio screen). No worries, it’s a used car and it happens however I recontacted the salesman about another suv on the lot and got no response. I ended up purchasing a new GMC Terrain elsewhere. Farther away but more engaged. Your facility and lot was very nice tho. Kudos on that
Amazing buying experience. The management and dealer are the best. I got exactly what I needed for my trade in so my monthly payments would be within my budget. Bottom line, if you are looking to purchase a vehicle, this is the place to go.
Just recently purchased a used 2014 Impala from Joe Hess and the RD Banks team, and I couldn’t be more pleased with the process! After searching for cars at multiple dealerships I felt at ease through the whole process and the team worked with me to put me in a car I loved! Was over excited to take it home before they detailed it, and have a free detailing in my future with them.
Great experience from a first time car buyer, the team at RD Banks really knock it out of the park when your looking for a new or used vehicle. They try their hardest at getting the buyer the best deal possible and don't give that creepy dealership vibe who wants to rip you off and take all your money when you choose RD Banks Chevrolet in Champion they make you feel like family.
I bought a 2011 Cruze from Cole Valley Cadillac in Warren they were very rude and disrespectful to me and I had problems with my check engine light so I ended up going to Cole Valley in Newton Falls they treated me with respect and tried to solve my problem with my check engine light it took a while and several service calls to get it right but so far my check engine light is off and they treated me with respect and kindness at dealership in Newton Falls
We were searching for a hard to find work van. Joe Hess took on my challenge and really came through for us! He treated me like I was his only customer...and really made sure he listened to what we wanted. He was thorough (leaving no stone un-turned, caring, and passionate about getting us what was the right fit! The entire dealership makes you feel like a long time friend and not just a number like other big franchises
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
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