We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
It has been some time since I had been in for service and was surprised and a little disappointed that I needed an appointment. The service rep was helpful by quickly assessing that the "service engine" light was not serious and I could safely drive my van until the next week when I came in for an appointment. The service itself was fine, but because my son and I are both customers and share the same name, his cell phone number was called in stead of my home phone when the van was ready early the next day. I didn't figure that out until later in the day.
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