Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
Brought in my 1984 Corvette for a window regulator replacement. They no longer make replacement regulators and you have to retrofit one from a later C4 model. I brought my own part and was received right away. Mark was very informative and kept me in the loop throughout the process. Even though the job is notorious for being annoying, the tech did a fantastic job, and everything is working perfectly. Additionally, the window glass was cleaned, and the door panel was put back together with care before I received my car. Overall it was a great experience and I would trust them again with an unconventional job. And a big thanks to the tech
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Tania and Walter: Deb and I can not thank you enough for making our car buying experience so much fun and so easy. You are truly a wonderful person. Colonial is extremely lucky to have representatives like you. We wish you the best in everything you do and thank you so much for making our time car shopping so much fun.
Tom and Deb Bianchi
Finally, a salesman that knows about the vehicles they are selling! Richard W. at Commonwealth Chevy was very knowledgeable about all of the differences between the options on the vehicles we looked at, and took the time to explain them to us. He knew what the different option packages included and could quickly show us what those features were, and how they worked. Very helpful!
I recently purchased my 4th vehicle at Commonwealth Chevrolet. This is the first time I have purchased a used vehicle from a car dealer. I have always purchased new cars. The price I paid was on the low side of the Kelly Blue Book value, so I feel like I got a very good deal. I was pleased with the financing provided as well. I am very happy with the vehicle. The salesman John Schiavoni did not pressure me at all. He was very pleasant, and knowledgeable about the vehicle (I also worked with Lexi, Esteban & Chris and they were all helpful as well). Overall I can truly say that it was a positive experience. I have used their service department in the past, and I have always been satisfied with the service. I will continue to do business with.
I purchased a new vehicle at Commonwealth Chevy last week. The sales associate, Lexi, was extremely responsive and did not waste my time. I was up front and told her what I wanted and that I didn???t want to keep going back and forth. She communicated my requests and within a short time I was handed off to Mike in the business office to review my financing. Even though it was a busy night he took the time to explain everything to me, was friendly and did not force me into any add ons that I wasn???t comfortable with. Throughout the week I was able to communicate with both Lexi and Mike and always felt like my concerns and questions were a priority.
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
great group of guys and ladies. great and expedient service. I would recommend them to anyone. knowledgeable staff and comfortable waiting area. pleasant conditions. great experience
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