Went to Outten Chevy for an oil change and tire rotation and as always it was an amazing experience. They got me in and out extremely fast and my service adviser Bill was very friendly and had great customer service.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
This was our first experience working with Patriot. Started working with Bob Johnson to possibly purchase a Traverse but then decided to replace our 2008 Tahoe with a new Tahoe. Despite all the searching Bob did for us, we couldn’t find exactly what we wanted. So through Bob we ordered a 2018 Tahoe. From start to finish (got the Tahoe yesterday!!!), we worked with Bob for a long time and he was always kind, patient and helpful. Whether we stopped in, called or emailed (and we did all three), he always found time for us and was very responsive. We met other great people at Patriot and the dealership was always immaculate. Great experience, great salesman and we are thrilled with our new Tahoe. We now look forward to trying their service department.
They earn the right and privilege to be called Kin
by Brett-Equinox from Telford, PA
March 17, 2018
The people here were absolutely excellent. They were knowledgeable, responsive and understanding. I dealt with Kristen and Tim on my purchase here and could not be happier with the service. When it comes to customer service it is obvious they hold the highest of standards. I can't say enough about the staff and mangagement here at Patriot. They are truly the king's when it comes to buying a new or used vehicle. I highly recommend considering them in you next vehicle purchase! *Cheers*
All went well. Very good service and very pleasant
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