Taking the pressure of finding a replacement car for our 2015 Jeep Grand Cherokee became easier with the Elkins team. After test driving a number various competitors vehicles, the choice to go with the Equinox became easy. Not only was the personnel at Elkins extremely helpful and never made you feel that you were being pressured, they took the time to understand exactly what you were looking for in a car and the amount you were willing to consider spending, to get into a new vehicle. After the test drive, the Equinox became the obvious car of choice and with the help of Lori Simpson and Bob Borman we were able to come to an easy decision. The car fit our every need at the price we wanted to consider. Thanks to both for all their help. But the man of the hour for my wife and I was Michael Fofana, who definitely earned the title of Certified Technical Expert. Not only does he know his stuff, he made sure my wife and I understood all the features that the Equinox had and how to use them. He spent considerable time with us and when he was done, gave us his contact numbers should we need additional help. Elkins Chevrolet clearly demonstrated what customer care is all about, and my wife and I were extremely happy that we chose such a great dealership.
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
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