I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
I came to Cavender Toyota to seek for a new Vehicle, the salesmen???s are great to work with and understand your needs. They take the time to deliver information and work with your personal finance preference. I would highly recommend this dealership to anyone who is interested in a seamless experience.
Best experience. Starting with our salesman Ricardo Rodriguez, the manager and Donna Terblanche. Everyone was professional yet personable. It was really awesome to have Donna handle the financial part in purchasing our new Toyota Sienna for the 2nd time. She is truly a Gem. All our questions were answered and my family and I felt comfortable and at ease. I will continue to refer my family and friends to Cavender Toyota on 410 and Bandera.
Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
Richard was great! No pressure and patient while I considered and reconsidered my options. Richard would be the reason I’d buy from Vara again. I appreciated the customer walk-thru with Richard showing me the different departments and introducing me to each department head, as well as receiving a small gift from each department and the coupon book. My Vara experience was top notch due to the escorted walk thru after purchase and Richard’s excellent customer service skills.
Thanks to Johnny Robles we are now the proud owners of a 2018 Traverse Premier. Having gone to 5 other dealerships prior to visiting Vara, we had horrible experiences. We had no intention of purchasing when we did because of our previous experienc- we just wanted to test drive and talk numbers. But, because of Johnny and everyone at Vara, we walked away with a new vehicle. Thank you so much for all you did. We will definitely be repeat customers! By the way, 5 stars isn’t enough!
My husband and I traveled to Vara from Houston to purchase a pre-owned Tahoe. The experience was wonderful from start to finish! This was by far the best car buying experience we've ever had. They were very honest and straight forward. They treated us like we were a part of their family. We look forward to purchasing our next vehicle from Vara! Special praises for our salesman Johnny Robles, Jeanette Pendas in finance, and used car manager Ed Pourasef! Thanks!!
Johnny Robles was very professional and really made us feel welcome. This is the best experience my husband and I had ever had. I would definitely recommend him. He is the best. He got us the perfect truck. Thanks Vara Chevrolet for the truck and for being there for us and for Johnny Robles. 1000 plus ¿
Jonathan, finance and the rest of the team there are amazing. They worked hard to me the car I wanted. I love it and am truly grateful to everyone involved. We will be buying our truck from there in a few months as well.
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