All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Save your money
by Deenie from Harvest,LA
December 15, 2018
8 months into owning this car its in the shop getting rebuilt engine due to someone dropping a screw into the engine while building it. GM would rather patchwork the problem rather than replace the engine!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Give me a few yearws to see how it holds up
by Joe from Minneapolis
December 11, 2018
It is a nice vehicle. I wish had better gas mileage and that all cars that white look the same. The one thing I like is the back up camera.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
Haven’t owned a car in awhile, I’m loving it so fa
by Josette248 from Sevierville , TN
December 14, 2018
This car has been very fun and comfortable to drive. I’m loving the back up camera and all the extras. I’m very glad that I got the AWD, it’s makes me even more safe.
Customer service was great. Was in and out with no stress. Prices fair, no pressure. Highly recommend this location. Big selection.
See Millie. She was awesome!
Great city vehicle
by Bob from Manitoba, Canada
December 8, 2018
Purchased this vehicle for my wife. That being said, I personally love driving this little suv. It has all of the fun factor to make an excellent driving experience. The Premier model has great options including keyless entry, push button start, heated seats, sunroof etc. etc. It has an excellent sound system as well. The turbo engine makes it fairly peppy for city driving. Parking is a breeze and maneuverability is amazing. At 6'02" there is still good headroom. Fuel economy is really good considering AWD is on demand for whenever road conditions dictate it. While I prefer my truck for longer highway trips, the Trax is more than capable of logging on long miles. AWD is nice and the transmission is perfectly matched to the engine. So far this vehicle is a total hit. No regrets.
David Baranauskas was our Sales Rep. We were very pleased with his knowledge of the Chevy Equinox. He was friendly and personable, not pushy. He spent a lot of time with us and did not rush us into any decisions. We stopped in on Friday night and then purchased the Equinox the next day. What we noticed with other dealers, they first have the sales rep speak to you, then they have their manager step in to close the deal. Schumacher Chevrolet is different, David was our sales rep the entire time with no other manager getting involved with the sale. We appreciated that. David also is going above and beyond creating YouTube videos to help consumers like us understand all the new technology these cars have now. It's a great idea, he truly wants to help his clients. We also met with Cory Calabrese in financing and he explained in detail all the extra options available for additional warranties. Again, he was also not pushy letting us decide what was best for us. We highly recommend this dealership. Thank you.
Leo is very professional and knowledgeable the leasing process was a very smooth one no beating around the bush unlike other dealers. Thank you Leo and Marc it was a great experienced. We will definitely refer you guys. Julio and I love our 2019 Equinox.
Not sure anyone enjoys car shopping- I know I don???t but I have to say that I had a very pleasant experience at this dealership. I visited 3 tines before deciding on my certified, pre-owned equinox. Rita, Joe and Joe were very patient and thoroughly explained feautures, warranties and financing options. There was never any pushy sales pitch and I was treated with respect, professionalism and friendliness from the minute I walked through the door and through the time my plates were put in my car two weeks post purchase. I am a demanding customer and I would highly recommend this dealership. Great job guys!!!
Thanks to Mille and the wonderful staff at Hertz I am now driving in my 2016 Kia Rio and couldnt be happier! No pressuring sales people. Very easy to talk to, and they are very caring and quick to accomodate to your needs. Will deff go back in the future!
I had the best experience today purchasing my Chevy equinox my salesman Lou was the greatest it was like doing business with a old friend. And the icing on the cake was meeting the owner Ms Julia such a down to earth woman she introduced herself and sat and talk with me and my mom like she knew us for years. It was such a amazing experience I would recommend to anyone the family friendly dealership.THE BEST !!!
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
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