Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
I love the friendly atmosphere at Crain I-30. The staff were very attentive to my wish list.. I saw them work as a team to get me satisfied with a vehicle that would fit my wants and needs. Thanks a Bunch to Mr. S. Brown III and Mr. R. Little.
I can't say enough good things about this dealership! Not only were they the only one of the four local Chevrolet dealerships who found the exact car I wanted (2017 Volt) - they also offered me the best price and highest trade in value for my car. They were diligent keeping me informed in the process and making sure I was 100% happy with my car and the buying process. Big kudos to Gustavo Quiroz and Victoria Keith who assisted me in the process.
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