Wade is fantastic to deal with. I would like car buying to be more like buying anything else--when I walk in, I want to know what something costs without negotiation. If you give me the price of a vehicle, I can make the decision to take it or keep looking--I don't want to be pushed into a decision and I don't want to have to haggle over the price. Wade will also tell you what you are actually paying for the car. Unlike many dealerships, you do not go in expecting a car to cost a set amount and then find out they did not add the tax, license, an any other incidental fees they could think of. My experience with other car dealers has always been fancy showrooms and hidden costs. Tenpin Motors doesn't give you a fancy showroom, the quality of his used cars are top notch, and they don't hide fees only to spring them on you while you are signing the papers.
Our salesman Tom was excellent and Dave in finance was very helpful too. The experience of no pressure, low haggle was great and we still ended up with a very fair deal. I think the smaller family dealerships are definitely the way to go.
The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her...
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
we have been very pleased with our choice of Harvard GM , from the sales experience to the service group and follow up. I can say I have never had a group of people give us the first class treatment from a car dealership like Harvard GM , I expect to make my next purchase from them.
The service was quick and easy. I had a recall done and it was suppose to be for an hour at first but it ended up being for just 20 minutes.
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