I found this 2015 equinox on cars.com. I contacted the dealership and Chris was our salesperson. He was professional, courteous, thorough, went over and beyond on his service. He helped me find the best deal. I will promote to friends and family to check here if looking for a car.
Went to view the SUV on the lot that I found on the website. Was approached by Rachel who was very knowledgeable and attentive. Couldn’t have asked for a better experience from the sale to the financing. Even had the pleasure of meeting and talking with Joe Firment. I highly recommend them if you are in the market for a new or used vehicle!
My wife and I have bought 2 pre- owned vehicles from Joe Firment in the last 6 months. Brittany was our salesperson on both and did everything she could to get us in the vehicle we wanted with the terms we wanted when the other dealerships said they couldn't. Managers Mike and Darrell were also very helpful and made the process as smooth and easy as buying a car can be! If you're in the market for a vehicle, new or used, you have to check these guys out!
I had a great experience with Firment Chevrolet. I called about the particular vehicle I was interested in at 8:30 before dealer hours. I pressed 1 and was directed to Matts ( Internet sales manager) cell phone. Matt was willing to help before the dealer even opened. Most dealers would just let the phone ring. The car I was looking at was actually being driven by the owner of the dealership and he stated would be available possibly after a month. I happened to get a call later that day stating that the owner was willing to sell the car because I expressed a sincere interest in purchasing it. Matt gave me a price over the phone and also my trade in number. I told Matt that I didn't want to drive 4 hours to get there to find out that the car was in bad shape. He called the next morning and also sent pictures. Now I've had dealers tell me in the past that the cars are spotless, then you drive to look at the car at its a disaster. I'd hate to see what a bad car looked like! Matt said that I would be very impressed with the condition of the car. I took his word for it and loaded the family up for a four hour drive. We got to the dealership and the car was ready for review and a test drive. For a 8 year old used car it was in great shape. Matt was spot on with his description. Now is it spotless, no, but it's 8 years old I knew there would be some wear. We discussed numbers. Now this will astonish people. The trade in numbers Matt gave over the phone were less than they gave me after seeing the car and working to achieve a sale. Most dealers tell you a number just to get you out there and then change it by 1000+ less. We closed the sale with the help of Bill in finance. Also a very good experience. I would definitely recommend this dealer.
I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
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