My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Gary went above and beyond to make sure that all of my needs were met. He was accommodating and invested in helping to ensure that I was happy with my purchase. He was great to communicate with, trustworthy, and prepared to answer any questions I had. Overall great experience and I wouldn???t have had such a positive experience without him.
Ryan Parker is the best salesman I???ve encounter thus far. The whole process was very easy and he always made sure I was satisfied and understood every step in the process. I would definitely come back again and recommend him to any new customer.
I recently purchased a car with Gary Tolentino and I can’t say enough about how great he was. He truly went above and beyond to make sure that all of my needs were met and that this was a great car buying experience. The service I received through Gary and with Koons was exceptional.
Kindness is not something I expected from a car dealership. The sales person, the tech advisor, and the dealership managers were all very nice people, thoughtful, friendly, and kind. I went in to look at the Bolt EV, and they were happy to show it to me. I???ve heard stories of dealers pushing fuel cars instead of EVs, but that never came up at all. They were very clear that they would be happy to sell me a car that I loved, and would not want to sell me a car that I did not love. It got to be lunch time, and instead of pushing the deal through mealtime, as Ourisman once did with me, these folks invited me to take an extended test drive to go get some lunch, with no commitments. I bought the car and love it. Their kindness and comeraderie made a big impression on me. I recommend the people at Koons White Marsh Chevrolet very highly.
I had an excellent experience at koons white marsh because of the service and professionalism from Preston Straub. He was the reason I bought from your dealership. I will be a returning customer because of Preston.
I needed a second car to drive to and from work. I was looking to purchase something that was good on gas and inexpensive. Since I had a good experience with Porter Dealerships (Nissan)in the past so I decided to try them again. I saw on the internet that Porter Chevrolet was having a discount on cars. I inquired about the Impala. Salesman by the name of John Green contacted me. He was amazing and very personable from the initial phone call to me test driving a 2018 Impala. John was knowledgeable about the car and he didn't pressure me to buy. I was impressed from the moment I looked at the car. The style and performance of the Impala was just what I was looking for. Plus I got it for an awesome price!! John and the team at Porter was awesome they had the paperwork done within an hour!!! I'm very happy they treat you like family...
My husband and I visited this dealership to test drive a new Silverado. Not having any expectations, Troy was always there to answer any questions we had and helped us purchase exactly the right truck for us. He looked out for us the entire process and proved to be both genuine and dedicated to helping his customers. None of this would have been possible without Frank in finance. His persistence in loan applications payed off and we received a rate that allowed us to purchase our perfect vehicle. I can't say enough good things about our experience - keep up the great work!
Crissy Betty was very helpful and patient enough to listen to all my Vehicle requirements and locate one for me under my exact specifications. I purchased Sonata Limited 2.0T 2018 . Very happy with the service.
Purchased a 2018 Hyundai Elantra. Great sales person in Mike Moran. Very professional and I would highly recommend him to anyone looking for a new vehicle. Dealership overall was great--No games played, followed up as promised, made the buying experience as positive as possible. First time buying from them but won't be the last.
I purchased a 2017 Tucson SE AWD which suites my needs perfectly. Sean Woods was extremely helpful in answering my questions and showing me all the fine features of my new car. He gave me a good quote and stuck to it. Additionally, the finance officer was very friendly and courteous. I never felt pressure to buy something that I didn't want or need. Great job Porter Hyundai!
Jim Housman went above and beyond helping with the purchase of our 2014 Chevy Malibu. His professionalism and kindness are well worth a reward. Thank You, Jim. The prices were fair, and no pressure to purchase. Sharon B. Elkton, MD
Great experience! From start to finish! Ron Henriques in sales did a great job! I will recommend him to my friends!
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