This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
From the moment we walked in, we were very pleased! No pressure, answers to any question we could ask, and friendly environment made for the perfect purchase. The gentleman who helped us (Joe) was great, the selection was phenomenal, and the prices were wholesale! Hertz's Maintenance is spot on the vehicles are like new!
We can't possibly convey in words how good this place is....
I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when signing the papers. I highly recommend going to Smithtown Kia.
Excellent service! I???m a first time leaser and my experience at the Roslyn dealership was short of nothing! All of the workers were extremely welcoming and helpful. The general manager, Joe Sgroi, was very helpful and patient with assisting me in figuring out what car was right for me. Ricardo Nelson sold me my car and not only was he super knowledgeable and helpful in answering my questions, teaching me my new car and helping me with insurance plans, but he also made the whole process enjoyable with his humor and kindness! I 10/10 recommend this dealership and working with these amazing people! And of course I???m in love with my new Chevy equinox!!! Thank you Chevy for making my first time leasing experience a great one!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Ricardo Nelson was a pleasure to work with he was knowlegable,good humored,patient and efficient He answeredll our questions without pressuring uso.We were especiallyvpresaes worth the way he expedited all our paperwork work as quickly and painlessly as possible
Our experience went well. We were approached in a timely manner by Nelson Galeano. He assisted us with the purchase of our vehicle. He was well mannered and considerate. His attentiveness was appreciated. There was some obstacles, however because of his kindness we sustained the process. In addition the overall experience was pretty good. The people were friendly and came across as if they genuinely appreciated our business. If I am ever in the market for another Cadillac I would definitely return to Paul Conte and refer it to others looking.
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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