KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
Richard was great! No pressure and patient while I considered and reconsidered my options. Richard would be the reason I’d buy from Vara again. I appreciated the customer walk-thru with Richard showing me the different departments and introducing me to each department head, as well as receiving a small gift from each department and the coupon book. My Vara experience was top notch due to the escorted walk thru after purchase and Richard’s excellent customer service skills.
Thanks to Johnny Robles we are now the proud owners of a 2018 Traverse Premier. Having gone to 5 other dealerships prior to visiting Vara, we had horrible experiences. We had no intention of purchasing when we did because of our previous experienc- we just wanted to test drive and talk numbers. But, because of Johnny and everyone at Vara, we walked away with a new vehicle. Thank you so much for all you did. We will definitely be repeat customers! By the way, 5 stars isn’t enough!
My husband and I traveled to Vara from Houston to purchase a pre-owned Tahoe. The experience was wonderful from start to finish! This was by far the best car buying experience we've ever had. They were very honest and straight forward. They treated us like we were a part of their family. We look forward to purchasing our next vehicle from Vara! Special praises for our salesman Johnny Robles, Jeanette Pendas in finance, and used car manager Ed Pourasef! Thanks!!
I just want to let you know that you have a awesome staff. I meet with Niem Harris. He did a outstanding job. He was very friendly. I had a great experience with him. He was very laid back which I liked. He did not put pressure on you to buy a car which I liked. I went to other dealerships where they put pressure on you which I do not like at all. I do not like high pressured sales people. That does turn me away.
We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
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