Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
Most reliable car ever.
by Nita42 from Oklahoma city
December 29, 2018
Love the small suv. Its just perfect for me. My family loves it too. Its not to small. The right price is always good too
The saleswoman Patricia and the whole staff were terrific to work with for the purchase of our new Chevy Colorado and the trade-in of our old Camry. No pressure sales which we appreciated and Chevy had an additional Veteran’s discount available of $1000 also, so that was great news! Even the gentlemen in their finance department were nice and patient and no big pressure to use their financing once we told them we had another firm.
Meh...it was OK
by Rachael from Suffolk
December 24, 2018
Test drove it, liked the handling of the car, it had a smooth ride, but the interior materials had a cheap feel to them. Nice looking car on the outside, decent on the inside...it just felt cheap.
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
Haven’t owned a car in awhile, I’m loving it so fa
by Josette248 from Sevierville , TN
December 14, 2018
This car has been very fun and comfortable to drive. I’m loving the back up camera and all the extras. I’m very glad that I got the AWD, it’s makes me even more safe.
Purchased this vehicle for my wife. That being said, I personally love driving this little suv. It has all of the fun factor to make an excellent driving experience. The Premier model has great options including keyless entry, push button start, heated seats, sunroof etc. etc. It has an excellent sound system as well. The turbo engine makes it fairly peppy for city driving. Parking is a breeze and maneuverability is amazing. At 6'02" there is still good headroom. Fuel economy is really good considering AWD is on demand for whenever road conditions dictate it. While I prefer my truck for longer highway trips, the Trax is more than capable of logging on long miles. AWD is nice and the transmission is perfectly matched to the engine. So far this vehicle is a total hit. No regrets.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Going back to buy the Trax I test drove yesterday.
by Valerie1956 from MITCHELL, SD
December 12, 2018
My last car was a Chevy Sonic that is now 5 years old. Never any troubles great little car. I just want to step up one size for retirement.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Save your money
by Deenie from Harvest,LA
December 15, 2018
8 months into owning this car its in the shop getting rebuilt engine due to someone dropping a screw into the engine while building it. GM would rather patchwork the problem rather than replace the engine!
This was my third dealership I was visiting to buy my new Hyundai. Other dealerships (especially their GMs) were arrogant and somewhat disrespectful in negotiating the price. However, Mudaser (sales advisor) was very honest and friendly out of all my car purchasing experience in my last 10 years.
My first SUV
by Susan 2018 Chevy Trax from Vineland, NJ
December 23, 2018
Rides smooth. Seats adjust to fit body. Lots of inside amenities such as OnStar and ApplePlay. Love both the interior and exterior style. Sporty with quick turbo engine.
I was contacted very quickly by a Hertz rep, and he was able to get me in for a test drive that weekend. Even though I didn’t end up buying the car I was interested in, I would recommend this dealer based on their friendly, professional assistance in my car search.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
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