Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
This was my first time buying a brand new car. I felt at home as soon as walked into the showroom. Everyone that I talked to was friendly and helpful. The final process of buying the vehicle was organized and straightforward. They found the best price for me within the price range I had given them. I look forward to buying another vehicle from them.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
This was my first new car purchase and as nervous as I was Brad Sayre made the whole experience effortless and amazing he treated me and my fiance as we were family along with everybody else that was working on Saturday he set out in my new car and showed me how to use everything he let me know what to expect when it comes to payments recommended warranties and he treated this experience as it was to me a milestone you definitely have a great crew and can see why you guys have been in business over a hundred years Brad was amazing I got his business card setting on my desk at work hoping to hear of somebody that needs a new car because I would love them to experience exactly what I did I walked away or I should say drove away with a 2018 Chevrolet Cruze with 11 miles on it that's not what I expected Brad if you read this on a personal note you are one heck of a guy you left a definite impression on me and my fiance Jennifer your genuineness was something I have never experienced before from a complete stranger you guys have a customer for life that's for sure thank you for putting me in a brand new car and making a memorable situation as to the car itself I am so amazed at technology and vehicles today I am so happy with my purchase thank you McDaniel GM Superstore you guys are awesome
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
Dealership, sales people, etc. were pleasant. Best service EVER when purchasing a new car.
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