Set up an appointment and took my 2015 Tahoe in to have 2 recall repairs completed. I was greeted by courteous staff and my vehicle was taken in for service. Within the expected time frame, I received a call that my vehicle service was completed and ready for pick-up. Upon my return my vehicle was brought out and I was ready to leave. This was a very pleasant experience with the service department.
I have had my Corvettes maintenance performed by Bob Bell service department since 2001 with my C5 , then I purchased a C6 and now I have a 2014 C7 Stingray (one of the very 1st sold bought it Oct.2013) . I cannot say enough about the service Dept. They have always been polite ,accommodating and very knowledgeable on serving my Corvettes. However I must admit other then typical maintenance oil change ect. I have only had 2 major problems since 2001 needed a transmission rebuild on my 2001 (covered by warranty and a flailed monitor /radio screen on my Stingray also covered)
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
Shaun Little and Erick Douglas were great sales people to work with. They were respectful, honest and trustworthy which is why I went out of town because they earned my business. Have already recommended to others and will continue to do so. Great deal on my trade and the used truck I purchased.
I will always recommend anyone purchasing a vehicle, from Jeff Diambrosio. Joe Hernandez and Lisa Porter, always treat me and my daughter, like family! This is my fourth purchase from Joe, and my sixth purchase of General Motors. It is so rewarding and refreshing, to work with Joe and Lisa...knowing I can call them anytime, if I have any questions. I am truly a satisfied customer, and appreciate the great service. Thank you Joe and Lisa!
My experience with Kim and the staff at Red Lion Chevrolet was absolutely the best I've ever had when purchasing a vehicle in a long time. I had no intentions of even going to a dealership but after a battle with repairs on my used car it was looking like a new (used) vehicle was my only option. I went to Red Lion Chevrolet because it was the closest dealership to my house and was greeted by kim. With only a broken down Pontiac as down payment and not much financial wiggle room Kim worked her magic and got me in a 2016 Malibu, when I had intentions to buy the cheapest car they could get me. Me and my family are extremely happy to be sitting in a beautiful new (to us, anyways) car, and to be in a reliable safe vehicle that we can rely on for years to come.
I needed an oil change and asked to have my brakes checked. It was found that I needed front brakes and another repair. I had been hearing noises and they found out the reason. Thank you for calling me with the added charge before doing the work and doing the work in one day.
Car buying can be stressful and tedious, but Joe Kopp, our sales associate at JBA minimized the downsides. He worked hard to get us the lease deal we wanted on a 2018 Malibu and succeeded. JBA undersold other dealers we patronized. We live in the Towson area, so the drive to Glen Burnie, while relatively long, was well worth it. A diligent, hard working sales associate, friendly staff and a solid deal - what more could one ask?
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