My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm demeanor, & has great product knowledge. If you have questions about how to operate your vehicle, he will find the answers. Soooo helpful, & truly appreciated. Donna has a great personality as well as great product knowledge as well. One thing that stood out about her is that she truly cares and will be there for you in each step of the process from beginning to end. That???s real dedication! I would also like to mention that it was a pleasure working with Henry King and Robert Noer. Great personalities and god people overall. Everyone is like a family there. I dislike the car buying process ...but all of these individuals just made it easy. I also appreciated James Major and Mr. King caring about what it would take to make me feel completely satisfied. They all did an amazing job!! Felicia Sims
Staff (Philip) was extremely helpful. I went in not expecting much, but left feeling as if they understood what I was looking for and how much I was willing to spend. Their financing was quick and there were no strong-arm tactics which I very much appreciated!
Buying a vehicle doesn't have to be filled with stress and high pressure sales. I Purchased a 2018 Chevy Malibu LS from Donna Lee. I couldn't be more pleased with her professionalism and knowledge of every financial process and detail of this job !! Her attention to detail and outstanding service made me trust this whole process. I highly recommend asking for Donna Lee a real professional to trust with having your back; she never left the deal even after the sale was complete until she answered and walked me through every step of set-up "even installed my plates". Outstanding service thank you!!
I came in honestly not expecting to walk out with a car because the last dealer put forth no real effort but Edward Sutton changed my whole perspective. Him and his team pulled out all the stops and I walked out with a car that I love! Thanks so much for walking me through and helping me through this process. I would reccomend them to ANYONE. Everyone was friendly, supportive, and knowledable... Thank you!!! You've made me a believer.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
Joe Hamdan Greeted Me and My Mom At The Door. He Was Very Professional and Friendly. I Told Him My Situation and He Made Things Happen. He Was Knowledgeable About His Job. I Drove Off The Lot With A Brand New 2018 Malibu. Thanks A Million Joe!!!
Jennifer and Sam were such a great help ! Went above and beyond and exceeded my expectations! Walked out with a brand new 2019 Chevy Equinox, exactly what I was looking for. Both were very patient and worked very hard to make sure I got what I wanted . Thank you again to Philips Chevy in Frankfort!!
I just purchased my third Chevy from Phillips Chevrolet.. It was the second that I bought from Steve Sorensen.The car I bought this time was a 2019 Equinox Premier. Steve was a pleasure to work with. Unlike some other salesman, he was very knowledgeable on the product he was selling. He answered every question that I asked and believe me, I had many questions.. If he did not know the answer, he found out the right answer. No BS. If you are looking to buy a Chevy, See Steve.
Attentiveness of the sales agent, and his knowledge of the vehicle. Sensitivity of the sales agent to the needs of the customer. Dedication to his job, specially after we learned that he was at work, on his desk, on his day-off!
Wally Doleh and Adam Salameh were absolutely fantastic to work with. The experience with Rogers Auto Group was the best car experience I have had in all my years of car buying. The transparancy and constant communication of the team was outstanding and I will definitely be recommending this dealership to friends/family as well as become a repeat customer if/when the time comes. Thank you for making this an easy and pleasant process.
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